Abstract. The aim of this study is to clarify the needs of children with
Autism Spectrum Disorders (ASD), the needs of their parents and the
parents’ willingness to accept information about ASD. Life-Line Interview
(LIM) and Semi-Structured Interview Methods were used in this study for
data collection. The subjects were the parents of 3 children with High functioning Autism or Asperger syndrome and the children were attending regular class at an elementary school. Three subjects were interviewed in a pilot
study. This case study focused on: (1) The process of early detection, diagnosis and early intervention; (2) The difficulties parents experienced and
the kinds of support that parents wished to receive; (3) The support which
parents did receive; (4) The need for medical treatment, early intervention
and education; and (5) The parents’ view of their child’s future.
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JOURNAL OF SCIENCE OF HNUE
Vol. 57, No. 1, pp. 131-141
A CASE STUDY ON PARENTAL ACCEPTANCE
OF INFORMATION ABOUT AUTISM SPECTRUM DISORDERS
Nguyen Thi Hoang Yen(∗) and Đao Thi Bich Thuy
Hanoi Nationnal University of Education
E-mail: (∗)nhyen60@yahoo.com
Abstract. The aim of this study is to clarify the needs of children with
Autism Spectrum Disorders (ASD), the needs of their parents and the
parents’ willingness to accept information about ASD. Life-Line Interview
(LIM) and Semi-Structured Interview Methods were used in this study for
data collection. The subjects were the parents of 3 children with High func-
tioning Autism or Asperger syndrome and the children were attending regu-
lar class at an elementary school. Three subjects were interviewed in a pilot
study. This case study focused on: (1) The process of early detection, di-
agnosis and early intervention; (2) The difficulties parents experienced and
the kinds of support that parents wished to receive; (3) The support which
parents did receive; (4) The need for medical treatment, early intervention
and education; and (5) The parents’ view of their child’s future.
Keyworld: acceptance, autism, spectrum, disorders.
1. Introduction
Over the last decade, special education in Vietnam has developed substantially.
Intervention and educational services such as special schools and special education
centers for children with developmental disabilities are now more available thanks to
governmental sectors, social organizations, private organization, NGOs and educa-
tion institutions. Government policy on social welfare and social support for disabled
children has improved. The government and society has acted to respond in part to
the needs of children with disabilities in general and with developmental disorders
in particular, and the needs of their families. There is, however a gap between this
need and the willingness of society to support this need. Many special education
institutions do not provide adequate services for needy children and their families.
And, there are very few institutions/schools that provide integrated education and
very few teachers and staff that have had any training to provide special education.
Social welfare and economic support provided to families with children with devel-
opmental disorders is quite limited. How to respond to the needs of families with
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Nguyen Thi Hoang Yen and Đao Thi Bich Thuy
children who have a developmental disorder is a question that needs to be answered.
A number of research studies have been done with children having developmental
disorders, including autism. However, little research has been done to discover the
difficulties and needs of the families of children with special needs. Such research
needs to be done in order to obtain basic information that can then be used to
improve the support system and services for children with developmental disorders
and their families.
2. Content
2.1. Data collection methods
Life-Line Interview (LIM) and Semi-Structured Interview Methods were used
in this study for data collection.
2.1.1. LIM
LIM was used to investigate the individual’s perception of their life by recalling
the events and experiences in life. This is a special method used to understand the
interviewee’s vicissitudes of life until the present. The events which percipitated the
changes are different with each interview participant. LIM is advantageous because
it can be used as a tool to discover the emotions felt by the participants. The
researchers were able to obtain accurate data that is described in the same sample.
The interviewer was able to measure the life changes experienced by the participants
through the use of drawings and word descriptions. LIM focuses on the early, middle
or late adulthood. Life-line starts at birth and continues through to the present or
the future. The factors that affect and change the Life-Line graph are the events
or problems which are usually unexpected experiences of that individual. The 4-
step LIM Procedure: (1) The introduction of LIM, (2) An explaination of Life-Line,
(3) Drawing and explaining birth to the present. Participants draw their Life-Line
starting at their birth point and end at the present. They write their age at each high
and low point in the diagram then speak about the event that occurred at certain
points or throughout a described period and (4) Drawing from present to the time
of death. LIM interview tools includes: A4-sized paper, square paper having sides
286 mm in length and rectangular-shaped pieces of paper with a long side of 174
mm. Interview guidelines The interviewer asks questions about events that occurred
which are illustrated by the high and low points in the line graph. Based on the
line graph, the interviewer can see at what time in a person’s life important events
took place, the low points in a person’s life can be seen and questions can be asked
concerning they overcome the difficulty experienced at the time of these events.
Referring to high and low points in the graph, questions were asked such as, ‘Can
you tell me what happened at this time or what you experienced during this period
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A Case Study on Parental Acceptance of Information about Autism Spectrum Disorders...
of time?’ And, ‘What assistance did you receive during this time?’ when referring
to a high area along the line.
2.1.2. Semi-Structure Interview
This interview focused on crisis and transition periods in the formal education
time period of the person. The interviewer asked about the events and experiences
that the parent had realizing that it is sometimes difficult for them to say how they
felt at that time. The interviewers questions were designed in advance. Questions
were formulated that were easy to answer and would awaken old memories. For
example, before you learned what your child’s problem was, where did you go to try
to get that information? What did you tell people about your child? What did you
do to try to find a school for your child?
2.2. Three case studies
2.2.1. Case 1: A boy, 5.5 years old
Chart 1. What was learned through administering LIM?
Table 2.2.1.1. The Process of
Suspicion - Detection - Intervention - Diagnosis
Process Age Status
Suspicion 1 year old
- Child did not say things like “ba” or “pa.” - Child did
not often look into the mother’s face when she feeding
him.
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Nguyen Thi Hoang Yen and Đao Thi Bich Thuy
Parents’
Suspicion
1-2 years
- Late in speaking. Often anxious. Lack of regular sleep
pattern. Always clutch the same pillow. The parents
were told that the child does not display ASD traits.
Child became hyper active and responsive to others.
Suspicion 2 years 3 months
- In preschool, the child did not interact with his peers
or teachers. He would make loud sounds and cry very
often. The child was over anxious. The parents were
told to take the child to a specialist to see if he has
ASD.
Detection 2 years 3 months
Parents took the child to the Paediatric Hospital. A
doctor there suspected autism.
Counselin
g 2 years 3
months
Doctors advised the parents to carry out an interven-
tion program for the child.
Early Inter-
vention
2 years 3 months
Child was enrolled at the Hope Center for an all-day
program.
Diagnosis 3 years Child was diagnosed as autistic and hyperactive.
Table 2.2.1.2. Support needs
Period Status Support Needs
Detection
- Parents learned what the child’s
problem was but there was no sup-
port available for the child or the
parents.
- No teachers were found that had
the knowlegde or skill to aid the
child or parents in a kindergarten
setting.
* A system that will inform parents
about counseling and intervention
soon after parents suspect a prob-
lem.
* Support for the parents.
* Specialists and teachers who can
recognize ASD and can help parents
find counseling and medical care.
Intervention
- Diagnosis
- Parents did not want to go to
counseling sessions or receive a di-
agnosis because they were afraid of
the parents-in-law learning that the
child was autistic. But, all members
of the family were worried so they
took the child to a doctor.
-The parents started to accept
the possibility of autism, as they
watched the child during interven-
tion.
* Counseling of parents and other
members of the extended family.
* Help for family members in under-
standing the child’s behavior.
Enrollment
in normal
Preschool
- Prior to enrollment in a normal
preschool, the parents did not have
sufficient consultation.
* Counseling parents in how to
choose a school that is appropriate
for the child.
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A Case Study on Parental Acceptance of Information about Autism Spectrum Disorders...
Table 2.2.1.3. Support that parents received
and wished they had received
Period Support Needs
Fields Wishes
Doctors
Doctor helps determine the child’s problems and recommends
medical care and treatment.
Teachers
Teachers sympathize with the child and support the parents’ effort
to teach the child at home.
Family & friends
Support the parents’ decision to take the child to a special educa-
tion center. Provide financial assistance.
Media
Inform parents about ASD and behavior typical of a child with
autism.
Wishes of the parents : Parents worry that their child might have enough
skills to go to a normal school and they don’t know which primary school will
accept their child. They want their child can go to the normal school and to get an
assessement before they enter him in a primary school. They hope that their child
will get better and can later get a job, be independent and get married.
2.2.2. Case 2: A boy, 8 years old
Chart 2. What was learned through administering LIM?
Table 2.2.2.1. The Process of
Suspicion - Detection - Intervention - Diagnosis
Process Age Presentation
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Nguyen Thi Hoang Yen and Đao Thi Bich Thuy
Suspicion 1 year old
Child did not say a word. He did not make a distinc-
tion between his father and mother.
Suspicion 2 years old
Child said only two words, “cho” and “ve,” and he was
not excited by any objects or people. He liked to watch
television, especially the advertising.
2.5 years
Child often cried and he did not communicate with
other children.
Before 3 years old
Child sang a lot of Chinese, English and Vietnamese
songs but he never used language to communicate, he
used echolalic speech and he did not show emotion
with parents or others.
Detection 3 years 6 months
Mother took the child to see a doctor at a Paediatric
Hospital and was told that autism was suspected.
Counseling 3 years 6 months
Parents spoke with a psychologist and a doctor at a
hospital about the possible problem.
Diagnosis
Interven-
tion
3 years 6 months
Child diagnosed as having high functioning autism.
Child starts receiving intervention at a special educa-
tion center.
Table 2.2.2.2. Support needs
Period Status Support Needs
Period
Status Sup-
port Needs
Suspicion-
Detection
-Parents suspect a problem but re-
ceive no support.
Child was isolated from the neigh-
bors.
Husband and other family members
thought that the problem is the
mother’s fault.
Teachers did not know how to work
with the child.
* Early detection when the parents
suspected a problem.
* Counseling for people to inform
them about children with special
need.
Intervention
and Diag-
nosis
- Counseling received from a doc-
tor at the special centre but parents
were unable to decide which school
would be best for their child.
*Counseling provided to parents
about schools that would be suitable
for an autistic child.
Enter
school
- Parents didn’t have information
about primary schools. They make
a decision themselves with no real
information.
Teachers did not have the necessary
special skills.
To have continued support when
the child graduates from elementary
school and enters secondary school
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A Case Study on Parental Acceptance of Information about Autism Spectrum Disorders...
Table 2.2.2.3. Support that parents received
and wished they had received
Fields Wishes
Doctors
A doctor who would accurately diagnose the child’s problem and
recommend to the parents how they can best care for their child.
Psychologists &
experts
Information and counseling provided to the parents about ASD.
Teachers
Go to the parents’ home to teach the child, counseling provided to
parents on how to best interact with their child and chose the best
school for their child. That the child be taught the skills needed
to attend an inclusive school.
Wishes of the parents : Parents fear that their child will not be allowed to
study in the normal school systerm. They hope that their child will get better, get
a job, become independent and get married.
2.2.3. Case 3: A boy, 4 years old
Chart 3. What was learned through administering LIM?
Table 2.2.3.1. The Process of
Suspicion - Detection - Intervention - Diagnosis
Process Age Presentation
Suspicion 1 year 6 months
Child does not speak. He does not communicate with
other children at preschool.
Suspicion 2 years old
Child gets angry easily. He did not improve in language
acquisition.
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Nguyen Thi Hoang Yen and Đao Thi Bich Thuy
Almost 3 years
old
Parents recognize that their son has a lower cognitive
ability than his one and a half-year old sister.
Detection 3 years
Mother took the child to see a doctor at the ABCD
Centre and was told that he might be autistic.
Counseling 3 years 2 months
Parents receive counseling at centers and also obtain
information about ASD through an Internet search.
Parents have contact with friends and others parents
who have children affected by ASD.
Diagnosis
Interven-
tion
3 years 5 months
Diagnosed as Autistic.
Begin receiving intervention at a special education
centre.(TDCSE)
Table 2.2.3.2. Support needs
Period Status Support Needs
Suspicion-
Detection
- Parents suspect a problem, search
the Internet and get counseling with
friends but don’t suspect ASD.
Members of husband’s family
thought that it is the mother’s
fault.
The kindergarten teachers didn’t
have the skill to work with autistic
children
• Detection made when parents first
suspect a problem.
•More experts and teachers who are
knowledgable and can counsel par-
ents.
* Counseling available for people so
they can learn about children with
special needs.
Intervention
and Diag-
nosis
- Docters advise parents to join a
special center. Parents’ friends rec-
ommend one school but the parents
could not decide which school is best
for their son.
* Counseling available to provide in-
formation to parents about schools
for children with special needs.
Table 2.2.3.3. Support that parents received
and wished they had received
Fields Wishes
Doctors
Doctor could determine what the child’s problem was so that the
parents could then take appropriate action.
Psychological and
experts
Counseling that provided information to the parents about ASD.
Teachers
Go to the parents’ home to teach the child and advise parents on
how to best interact with and ASD child and chose the best school
for the child. Help children with ASD acquire the skills needed to
go to inclusive school.
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A Case Study on Parental Acceptance of Information about Autism Spectrum Disorders...
Friends
Share information to help other parent find a good intervention
center.
Internet
Websites focused on ASD and blogs in which parents with ASD
children can communicate with each other.
Wishes of the parents : Parents worry about whether or not their child will
improve in the coming years. They wonder if they did the best thing for their child
or not. They hope that their child will eventually be able to go to a normal school
and made friends with their peers. They don’t know what their child’s future will
be.
2.3. Findings from 3 cases
2.3.1. LIM findings
The time of their child’s ASD diagnosis was usually the lowest point in the
lives of the parents. From that point on they tend to become more positive. In
general, the time of diagnosis is described as the lowest point of their life, regardless
of when they suspected or detected ASD or started intervention. In Case 1 and 2, it
was found that the shock did not last long because soon after diagnosis the children
received medical treatment and intervention at a special center and they saw some
improvement. However, after a period of time, parents begin to feel hopeless and
disappointed because they discovered that their children will improve very slowly.
2.3.2. Semi-structured interview findings
Diagnosis period: The parents in all three cases feel strongly that they must do
something for their children. They also believe that their children’s disorders will not
be cured. The parents feel that it is their responsibility to raise their children even
though they have ASD, if there is inadequate support (as in Case 1). The parents
feel isolated and pressured and they are oftentimes in denial, and at the same time
the child needs for support of his parents.
2.3.3. The Process of Suspicion - Detection - Intervention - Diagnosis
The age of diagnosis was 2.5-4 years old in each of the three cases. (There is
a need to understand the concept of diagnosis in Vietnam).
Differences in the process of Suspicion-Detection and Diagnosis-Intervention.
Case 1: Suspicion-Detection-Intervention-Diagnosis.
Case 2 and 3: Suspicion-Detection-Diagnosis-Early Intervention.
Growing suspicion: Suspicion deepens gradually and begins when the child is
about one year old.
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Nguyen Thi Hoang Yen and Đao Thi Bich Thuy
2.3.4. The difficulties parents experienced
Parents get anxious because of the time lag.
* Suspicion - Detection: Parents need advice from experts when they suspect
abnormality in the develoment of their child. At the same time they would like to
connect with other parents who are experiencing a similar problem so that they can
support each other (Cases 1, 2 and 3).
* Detection - Diagnosis: Doctors should refer parents to a specialist who help
them understand their children better and help them find the sources they need to
attend to their child’s needs after they receive the diagnosis (Cases1, 2 and 3).
* Diagnosis - Intervention: The media, doctors and experts are all needed to
advise parents about early intervention centers and special schools.
* Time of Transition: There is a need for continuous support as children with
special needs advance up through the grades in school (Case 1).
2.3.5. Support to help parents
The role of specialists at the centers: To be knowledgable about ASD.
The role of teachers: To be able to to work with children with special needs at
the center and provide counseling for parents to help them choose a school for their
children.
The role of psychologists: To provide counseling to the parents.
The role of doctors: To recognize the presence of ASD and advise parents
regarding treatment and intervention.
The role of family, and friends: To provide financial support, to help take care
of the children and to provide sympathy.
2.3.6. The need for information from the media, early intervention and
education
Medical treament: Doctors need to be aware of ASD symptoms so that they can
make a proper diagnosis and then prescribe proper medicines and support treatment
centers that can assist ASD children. Early intervention, and education: Improve the
school systerm such that it can aid ASD children. Make available teachers who can
visit ASD children at homes and teach them at school. Train experts who can provide
counseling for parents so that they can understand ASD.
2.3.7. The ways parents see their children’s future
Parents hope that their children will be independent, have jobs and get married
(Cases 1 and 2). However, parents do not think about the