Bài giảng Management - Chapter 10: Human Resources Management

Human Resources ManagementChapter TenMcGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.Learning ObjectivesLO 1 Discuss how companies use human resources management to gain competitive advantage.LO 2 Give reasons why companies recruit both internally and externally for new hires.LO 3 Identify various methods for selecting new employees.LO 4 Evaluate the importance of spending on training and development.10-*Learning Objectives (cont.)LO 5 Explain alternatives for who appraises an employee’s performance.LO 6 Describe the fundamental aspects of a reward system.LO 7 Summarize how unions and labor laws influence human resources management.10-*Human Resource ManagementHuman resources management (HRM)Formal systems for the management of people within an organization.10-*An Overview of the HRPlanning Process10-*Figure 10.1The HR Planning ProcessJob analysisA tool for determining what is done on a given job and what should be done on that job.10-*Staffing the OrganizationRecruitment The development of a pool of applicants for jobs in an organizationInternal, externalSelection Choosing from among qualified applicants to hire into an organization10-*Performance TestsAssessment center A managerial performance test in which candidates participate in a variety of exercises and situations.10-*TerminationEmployment-at-willThe legal concept that an employee may be terminated for any reason.10-*Training and DevelopmentTrainingTeaching lower-level employees how to perform their present jobs.DevelopmentHelping managers and professional employees learn the broad skills needed for their present and future jobs.10-*Training and DevelopmentNeeds assessmentAn analysis identifying the jobs, people, and departments for which training is necessary.10-*Types of TrainingOrientation trainingTraining designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the likeTeam trainingTraining that provides employees with the skills and perspectives they need to collaborate with others.10-*Performance AppraisalManagement by objectives (MBO)A process in which objectives set by a subordinate and a supervisor must be reached within a given time period.10-*Factors Affecting the Wage Mix10-*Figure 10.6Determinants of UnionVoting Behavior10-*Figure 10.8