Determining Backup Costs
 Cost is always a factor in selecting a hardware product.
 Faster drives are generally more expensive.
 A low-end backup drive can cost $100 to $200, which is suitable for
backing up a home computer where speed is not a major factor.
 High-end backup drives can have prices that run into five figures.
 When you evaluate backup devices, be aware of the product’s
media costs as well.
 Some products might seem economical because the drive is
inexpensive, but in the long run they might not be, because the
media are so expensive.
 Determine the cost per megabyte of the storage a drive
provides.
 Divide the price of the medium by the number of megabytes it can
store, and use this figure to compare the relative cost of various
devices.
                
              
                                            
                                
            
                       
            
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1Chapter Overview
 Backups
 Antivirus Policies
 Patches and Updates
2What Is a Backup?
 Backups are copies of data that you make on a regular basis, 
allowing you to restore lost data in a timely manner.
 Even if you have other storage technologies in place that 
provide fault tolerance, you still need a backup solution.
 Networks both complicate and simplify the process of making 
regular backups.
 More complicated because you have data stored on multiple 
devices that must be protected 
 Simpler because you can use the network to access those devices
 A network backup strategy specifies what data you back up, 
how often you back it up, and what medium you use to store 
the backups.
 The backup hardware, software, and administrative policies you 
will use depend on how much data you have to back up, how 
much time you have to back it up, and how much protection 
you want to provide.
3Selecting a Backup Drive
 Try to automate as much of the backup process as 
possible.
 Select a device that can store all of your data without 
frequent media changes.
 Consider the speed at which the drive writes data to 
the medium.
 The amount of time that you have to perform your 
backups is sometimes called the backup window.
 The backup device that you choose should depend in 
part on 
 The amount of data you have to protect 
 The amount of time that you have to back it up 
4Determining Backup Costs
 Cost is always a factor in selecting a hardware product.
 Faster drives are generally more expensive.
 A low-end backup drive can cost $100 to $200, which is suitable for 
backing up a home computer where speed is not a major factor.
 High-end backup drives can have prices that run into five figures.
 When you evaluate backup devices, be aware of the product’s 
media costs as well.
 Some products might seem economical because the drive is 
inexpensive, but in the long run they might not be, because the 
media are so expensive.
 Determine the cost per megabyte of the storage a drive 
provides.
 Divide the price of the medium by the number of megabytes it can 
store, and use this figure to compare the relative cost of various 
devices.
5Selecting a Drive Interface
 Backup devices can use any of the standard computer 
interfaces: Integrated Drive Electronics (IDE), universal 
serial bus (USB), or Small Computer System Interface 
(SCSI).
 The most common interface used in high-end network 
backup solutions is SCSI.
 SCSI devices operate more independently than IDE devices, which 
means that the backup process is more efficient.
 SCSI devices can maintain a queue of commands that they have 
received from the host adapter and can execute them sequentially 
and independently.
 When multiple IDE devices share a channel, only one 
operates at a time. 
 Magnetic tape drives require a consistent stream of data 
to write to the tape with maximum effectiveness.
6A Typical Magnetic Tape Drive 
7Magnetic Tape Drives
 Magnetic tape drives are the most common hardware 
devices used to back up data. 
 Tape drives are not random access devices.
 You cannot mount a tape drive in a computer’s file system, assign 
it a drive letter, and copy files to it, as you can with a hard disk 
drive.
 A special software program is required to address the 
drive and send the data you select to it for storage.
 Magnetic tape drives are well suited for backups, and they 
offer several advantages:
 Fast
 Hold a lot of data
 Low media cost, often less than one-half cent per megabyte
 Tape drives are useless for anything other than backups.
8Magnetic Tape Technologies 
Type Tape 
Width 
Cartridge Size Capacity 
(Uncompressed) 
Speed 
Quarter-inch 
cartridge (QIC) 
0.25 in. 4 × 6 × 0.625 in. (data 
cartridge); 3.25 × 2.5 × 0.6 in. 
(minicartridge) 
Up to 20 GB 2 to 120 
MB/min. 
Digital audio 
tape (DAT) 
4 mm 2.875 × 2.0625 × 0.375 in. Up to 20 GB 3 to 144 
MB/min. 
8 mm 8 mm 3.7 × 2.44 × 0.59 in. Up to 60 GB Up to 180 
MB/min. 
Digital linear 
tape (DLT) 
0.50 in. 4.16 × 4.15 × 1 in. Up to 40 GB Up to 360 
MB/min. 
Linear tape-
open (LTO), 
Ultrium media 
0.50 in. 4.0 × 4.16 × 0.87 in. Up to 100 GB Up to 1920 
MB/min. 
9CD-ROM Drives
 Writable CD-ROM drives, such as compact disc-
recordables (CD-Rs) and compact disc rewritables 
(CD-RWs), can be used as backup devices.
 Advantages 
 The low cost of the media makes CDs an economical 
solution.
 Many computers already have CD-ROM drives, which 
eliminates the need to buy a dedicated backup drive. 
 Disadvantages 
 By backup device standards, the capacity of a CD is low, 
about 650 MB.
 For network backups, CD-ROMs are usually inadequate.
 Network backup software products usually do not recognize 
CD-R and CD-RW drives. 
10
Cartridge Drives 
 Removable cartridge drives, such as Iomega’s Zip 
and Jaz drives, can be used for backups.
 Zip cartridges hold only 100 MB or 250 MB, which makes 
them less practical than CDs for backups.
 Jaz drives are available in 1-GB and 2-GB versions, which is 
sufficient for a backup device. 
 Cartridge drives mount into a computer’s file system. 
 You can assign a drive letter to a cartridge drive and copy 
files to it just as you can assign a drive letter and copy files 
to a hard drive. 
 Disadvantage: the cost of the media is extremely 
high, making cartridge drives impractical for network 
backups. 
11
A Typical Autochanger 
12
Autochangers 
 An autochanger is a unit that contains one or more drives 
and a robotic mechanism that swaps the media in and out 
of the drives.
 Some autochangers are small devices with a single drive and an 
array that holds four or five tapes. 
 Others are enormous devices with as many as four drives and an 
array of 100 tapes or more.
 When a backup job fills one tape (or other storage 
medium), the mechanism extracts it from the drive and 
inserts another, and the job continues.
 If you buy a large enough autochanger, you can create a 
long-term backup strategy that allows backups to run 
completely unattended for weeks at a time.
 Autochanger prices can be astonishingly high, reaching as 
much as six figures in some cases.
13
Target Selection
 The most basic function of a backup software 
program is to let you select what you want to 
back up, sometimes called the target.
 A good backup program enables you to select 
targets by selecting 
 Entire computers
 Specific drives on those computers
 Specific directories on the drives
 Specific files in specific directories 
14
The Backup Dialog Box in the 
Windows 2000 Backup Program 
15
Full, Incremental, and Differential 
Backups
 A full backup copies the entire contents of a computer’s 
drives to tape or another medium.
 When you perform a full backup every day, most of the 
files you are writing to the tape are exactly the same as 
they were the previous day.
 Between full backups, administrators perform special 
types of filtered jobs that back up only the recently 
modified files.
 An incremental job backs up only the files changed since the last 
backup job of any kind.
 A differential job backs up only the files that have changed since 
the last full backup.
 The backup software filters the files for backup jobs by 
using a special file attribute called the archive bit, which is 
on every file on the computer.
16
Archive Bits
 The archive bit for a file is activated by any application that 
modifies that file.
 When the backup program scans the target drive during an 
incremental or differential job, it selects for backup only the files 
with active archive bits.
 During a full backup, the software backs up the entire contents 
of a computer’s drives, and also resets the archive bit on all of 
the files.
 As work on the computer proceeds after the backup job is 
completed, files are modified, and the archive bits for the 
modified files are activated.
 The next day, you can run an incremental or differential backup 
job, which filters out all files that do not have an active archive 
bit.
 Compared to a full backup, an incremental or differential backup 
job is usually much smaller, so it takes less time and less tape.
17
Incremental Jobs
 Incremental jobs reset the archive bits on the files 
they back up.
 When you run an incremental job, you back up only 
the files that have changed since the last backup, 
whether it was a full backup or an incremental 
backup.
 If you restore an entire computer, you must first 
perform a restore from the last full backup tape, and 
then restore each incremental job performed since 
the last full backup.
 The order of the restore jobs is essential if you want 
the computer to have the latest version of every file.
 Advantage: uses the least amount of tape
 Disadvantage: lengthens the restore process
18
Differential Jobs
 Differential jobs do not reset the archive bit 
on the files they back up. 
 Every differential job backs up all of the files 
that have changed since the last full backup.
 Advantage: differential backups simplify the 
restore process.
 Disadvantage: differential backups use more tape, 
because some of the same files are backed up 
each day.
19
Scheduling
 All backup products let you create a backup job and execute it 
immediately.
 The key to automating a backup routine is being able to 
schedule jobs to execute unattended.
 Scheduled jobs can run when the office is closed and the 
network is idle.
 Not all of the backup programs supplied with operating systems 
or designed for stand-alone computers will support scheduling, 
but all network backup software products do.
 Backup programs use various methods to automatically execute 
backup jobs.
 You specify whether you want to execute the job once or 
repeatedly at a specified time each day, week, or month.
 After creating a logical sequence of backup jobs that execute by 
themselves at regular intervals, you only need to change the 
tape in the drive each day. 
20
The Schedule Job Dialog Box in the 
Windows 2000 Backup Program 
21
Logging and Cataloging
 Most backup software products can maintain a log of 
the backup process as it occurs.
 You can often specify a level of detail for the log.
 You should periodically check the log, which tells you 
 When selected files are skipped for any reason 
 When errors occur on either the backup drive or one of the 
computers involved in the backup process 
 Backup software programs also catalog the files they 
back up, which facilitates the process of restoring 
files later. 
 The catalog is a list of every file that the software has 
backed up during each job.
 To restore files from the backup medium, you browse 
through the catalog and select the files, directories, or drives 
that you want to restore. 
22
Media Rotation 
 Using new tapes for every backup job and storing them all 
permanently can become extremely expensive.
 It is more common to reuse backup tapes.
 To reuse tapes properly, you must carefully plan your media 
rotation scheme.
 The Grandfather-Father-Son media rotation scheme refers to 
backup jobs that run monthly, weekly, and daily, and it requires 
you to maintain
 A set of tapes for daily jobs, which you reuse every week
 A set of weekly tapes, which you reuse every month
 A set of monthly tapes, which you reuse every year
 When the software program implements the rotation scheme, it 
 Provides a basic schedule for the jobs
 Tells you what name to write on each tape as you use it
 Tells you which tape to put in the drive for each job
23
Restoring
 You must perform periodic test restores from 
your backup tapes or other media to ensure that 
you can recover any lost data.
 Even if all your jobs are completed successfully and 
your log files show that all of your data has been 
backed up, there is no better test of a backup system 
than an actual restore.
 Most of the restore jobs you will perform will be 
restoring only one or a few files that a user has 
deleted.
 A backup program with a database that lets you search 
for a specific file makes your job much easier and 
enables you to restore any file in minutes.
24
The Restore Dialog Box in the 
Windows 2000 Backup Program 
25
Network Backup Functions 
 Choose a backup software product that is designed for 
network use.
 A network backup software product differs from an 
application designed for stand-alone systems in that the 
network product can back up other computers on the 
network.
 A fully functional network backup product can back up 
drives anywhere on the network, plus important operating 
system features on other computers, such as the 
Windows Registry and directory service databases.
 Network backup products often have optional add-on 
components that let you perform specialized backup tasks, 
such as backing up live databases or computers running 
other operating systems.
26
What Is a Virus? 
 A virus is a software routine that is deliberately designed 
to attach itself to another piece of software on a 
computer, perform some preprogrammed activity, and 
spread to other computers on the network.
 The worst types of viruses are engineered to irretrievably destroy 
all or part of the data stored on the computer by wiping out hard 
drives.
 Potentially damaging programs such as viruses, Trojan horses, and 
worms can find their way onto a network through file downloads, 
e-mails, or even removable disks.
 Like biological viruses, computer viruses are designed to 
replicate themselves by infecting other pieces of software.
 A virus on an infected removable disk can migrate to the 
computer’s hard drive and infect the code on the hard 
drive.
27
How Viruses Can Spread Throughout 
a Network
28
Virus Types
 Boot sector viruses
 Executable file viruses
 Polymorphic viruses
 Stealth viruses
 Macro viruses
 Worms
 Trojan horses
29
Preventing Virus Infections
 All users should be wary of removable disks from outside 
sources and particularly of files attached to e-mail 
messages.
 You should use antivirus software products to protect 
individual computers.
 A virus scanner works by examining files and searching for 
specific code signatures that are peculiar to certain 
viruses.
 The scanner has a library of virus definitions that it uses to identify 
viruses.
 To keep your computers fully protected, you must update the virus 
signatures for your program on a regular basis.
 Antivirus programs designed for use on networks do not 
provide greater protection against viruses, but they 
simplify the process of implementing the protection.
30
Major Updates
 Even a computer with a relatively simple 
configuration can have many different software 
components that are regularly updated.
 Years ago, operating systems manufacturers would 
release many different software patches, each 
addressing a specific issue.
 Now manufacturers release groups of updates in a 
single package.
 This practice was pioneered by Microsoft with its Service 
Pack releases for Microsoft Windows NT. 
 Each Service Pack release for a product contains a collection 
of patches and updates, all of which are applied by one 
installation program.
 Because the various patches have all been tested together, 
the operating system environment is consistent. 
31
Patches 
 Between the releases of Service Packs or other major 
software updates, manufacturers may also make 
individual patches available.
 A patch is usually a small fix that is designed to address a 
highly specific problem.
 In some cases, manufacturers recommend that you install 
a patch only under certain conditions, such as when you 
are using a particular combination of components or when 
you are experiencing a specific error.
 If your environment does not qualify, do not assume that you 
should install the patch anyway, just to keep your software current.
 Read all of the release documentation and carefully follow 
the manufacturer’s instructions.
32
Software Upgrades and Updates
 Software manufacturers typically release periodic 
upgrades.
 An update is usually a relatively minor release that 
addresses specific issues or provides modest 
enhancements. 
 An upgrade is a major release that provides new 
features and capabilities.
 In most cases, patches and updates are free, but you 
must buy an upgrade.
 The cumulative cost of the upgrade process can be 
enormous.
 If you do not need new features, it might not be 
worth upgrading.
33
Chapter Summary
 Backups
 Magnetic tape is the most popular storage medium for 
backups.
 Backup software enables you to select the data you 
want to back up and sends it to the device you use for 
backups.
 Daily backup jobs can be full backups, incremental 
backups, or differential backups.
 A good backup software program allows you to 
schedule jobs to execute at any time.
 Network backup software enables you to back up data 
from computers anywhere on the network, and might 
also provide optional features such as live database 
backups.
34
Chapter Summary (Cont.)
 Antivirus policies
 Viruses are dangerous programs that can damage 
the data on a computer and spread to the other 
computers on a network.
 To protect your network against viruses, you must 
run antivirus software on every computer.
 Patches and updates
 Obtaining, evaluating, and deploying software 
patches and updates is an important part of the 
network administrator’s job.
 Software upgrades are major undertakings that 
can be extremely expensive and time-consuming.