Determining Backup Costs
Cost is always a factor in selecting a hardware product.
Faster drives are generally more expensive.
A low-end backup drive can cost $100 to $200, which is suitable for
backing up a home computer where speed is not a major factor.
High-end backup drives can have prices that run into five figures.
When you evaluate backup devices, be aware of the product’s
media costs as well.
Some products might seem economical because the drive is
inexpensive, but in the long run they might not be, because the
media are so expensive.
Determine the cost per megabyte of the storage a drive
provides.
Divide the price of the medium by the number of megabytes it can
store, and use this figure to compare the relative cost of various
devices.
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1Chapter Overview
Backups
Antivirus Policies
Patches and Updates
2What Is a Backup?
Backups are copies of data that you make on a regular basis,
allowing you to restore lost data in a timely manner.
Even if you have other storage technologies in place that
provide fault tolerance, you still need a backup solution.
Networks both complicate and simplify the process of making
regular backups.
More complicated because you have data stored on multiple
devices that must be protected
Simpler because you can use the network to access those devices
A network backup strategy specifies what data you back up,
how often you back it up, and what medium you use to store
the backups.
The backup hardware, software, and administrative policies you
will use depend on how much data you have to back up, how
much time you have to back it up, and how much protection
you want to provide.
3Selecting a Backup Drive
Try to automate as much of the backup process as
possible.
Select a device that can store all of your data without
frequent media changes.
Consider the speed at which the drive writes data to
the medium.
The amount of time that you have to perform your
backups is sometimes called the backup window.
The backup device that you choose should depend in
part on
The amount of data you have to protect
The amount of time that you have to back it up
4Determining Backup Costs
Cost is always a factor in selecting a hardware product.
Faster drives are generally more expensive.
A low-end backup drive can cost $100 to $200, which is suitable for
backing up a home computer where speed is not a major factor.
High-end backup drives can have prices that run into five figures.
When you evaluate backup devices, be aware of the product’s
media costs as well.
Some products might seem economical because the drive is
inexpensive, but in the long run they might not be, because the
media are so expensive.
Determine the cost per megabyte of the storage a drive
provides.
Divide the price of the medium by the number of megabytes it can
store, and use this figure to compare the relative cost of various
devices.
5Selecting a Drive Interface
Backup devices can use any of the standard computer
interfaces: Integrated Drive Electronics (IDE), universal
serial bus (USB), or Small Computer System Interface
(SCSI).
The most common interface used in high-end network
backup solutions is SCSI.
SCSI devices operate more independently than IDE devices, which
means that the backup process is more efficient.
SCSI devices can maintain a queue of commands that they have
received from the host adapter and can execute them sequentially
and independently.
When multiple IDE devices share a channel, only one
operates at a time.
Magnetic tape drives require a consistent stream of data
to write to the tape with maximum effectiveness.
6A Typical Magnetic Tape Drive
7Magnetic Tape Drives
Magnetic tape drives are the most common hardware
devices used to back up data.
Tape drives are not random access devices.
You cannot mount a tape drive in a computer’s file system, assign
it a drive letter, and copy files to it, as you can with a hard disk
drive.
A special software program is required to address the
drive and send the data you select to it for storage.
Magnetic tape drives are well suited for backups, and they
offer several advantages:
Fast
Hold a lot of data
Low media cost, often less than one-half cent per megabyte
Tape drives are useless for anything other than backups.
8Magnetic Tape Technologies
Type Tape
Width
Cartridge Size Capacity
(Uncompressed)
Speed
Quarter-inch
cartridge (QIC)
0.25 in. 4 × 6 × 0.625 in. (data
cartridge); 3.25 × 2.5 × 0.6 in.
(minicartridge)
Up to 20 GB 2 to 120
MB/min.
Digital audio
tape (DAT)
4 mm 2.875 × 2.0625 × 0.375 in. Up to 20 GB 3 to 144
MB/min.
8 mm 8 mm 3.7 × 2.44 × 0.59 in. Up to 60 GB Up to 180
MB/min.
Digital linear
tape (DLT)
0.50 in. 4.16 × 4.15 × 1 in. Up to 40 GB Up to 360
MB/min.
Linear tape-
open (LTO),
Ultrium media
0.50 in. 4.0 × 4.16 × 0.87 in. Up to 100 GB Up to 1920
MB/min.
9CD-ROM Drives
Writable CD-ROM drives, such as compact disc-
recordables (CD-Rs) and compact disc rewritables
(CD-RWs), can be used as backup devices.
Advantages
The low cost of the media makes CDs an economical
solution.
Many computers already have CD-ROM drives, which
eliminates the need to buy a dedicated backup drive.
Disadvantages
By backup device standards, the capacity of a CD is low,
about 650 MB.
For network backups, CD-ROMs are usually inadequate.
Network backup software products usually do not recognize
CD-R and CD-RW drives.
10
Cartridge Drives
Removable cartridge drives, such as Iomega’s Zip
and Jaz drives, can be used for backups.
Zip cartridges hold only 100 MB or 250 MB, which makes
them less practical than CDs for backups.
Jaz drives are available in 1-GB and 2-GB versions, which is
sufficient for a backup device.
Cartridge drives mount into a computer’s file system.
You can assign a drive letter to a cartridge drive and copy
files to it just as you can assign a drive letter and copy files
to a hard drive.
Disadvantage: the cost of the media is extremely
high, making cartridge drives impractical for network
backups.
11
A Typical Autochanger
12
Autochangers
An autochanger is a unit that contains one or more drives
and a robotic mechanism that swaps the media in and out
of the drives.
Some autochangers are small devices with a single drive and an
array that holds four or five tapes.
Others are enormous devices with as many as four drives and an
array of 100 tapes or more.
When a backup job fills one tape (or other storage
medium), the mechanism extracts it from the drive and
inserts another, and the job continues.
If you buy a large enough autochanger, you can create a
long-term backup strategy that allows backups to run
completely unattended for weeks at a time.
Autochanger prices can be astonishingly high, reaching as
much as six figures in some cases.
13
Target Selection
The most basic function of a backup software
program is to let you select what you want to
back up, sometimes called the target.
A good backup program enables you to select
targets by selecting
Entire computers
Specific drives on those computers
Specific directories on the drives
Specific files in specific directories
14
The Backup Dialog Box in the
Windows 2000 Backup Program
15
Full, Incremental, and Differential
Backups
A full backup copies the entire contents of a computer’s
drives to tape or another medium.
When you perform a full backup every day, most of the
files you are writing to the tape are exactly the same as
they were the previous day.
Between full backups, administrators perform special
types of filtered jobs that back up only the recently
modified files.
An incremental job backs up only the files changed since the last
backup job of any kind.
A differential job backs up only the files that have changed since
the last full backup.
The backup software filters the files for backup jobs by
using a special file attribute called the archive bit, which is
on every file on the computer.
16
Archive Bits
The archive bit for a file is activated by any application that
modifies that file.
When the backup program scans the target drive during an
incremental or differential job, it selects for backup only the files
with active archive bits.
During a full backup, the software backs up the entire contents
of a computer’s drives, and also resets the archive bit on all of
the files.
As work on the computer proceeds after the backup job is
completed, files are modified, and the archive bits for the
modified files are activated.
The next day, you can run an incremental or differential backup
job, which filters out all files that do not have an active archive
bit.
Compared to a full backup, an incremental or differential backup
job is usually much smaller, so it takes less time and less tape.
17
Incremental Jobs
Incremental jobs reset the archive bits on the files
they back up.
When you run an incremental job, you back up only
the files that have changed since the last backup,
whether it was a full backup or an incremental
backup.
If you restore an entire computer, you must first
perform a restore from the last full backup tape, and
then restore each incremental job performed since
the last full backup.
The order of the restore jobs is essential if you want
the computer to have the latest version of every file.
Advantage: uses the least amount of tape
Disadvantage: lengthens the restore process
18
Differential Jobs
Differential jobs do not reset the archive bit
on the files they back up.
Every differential job backs up all of the files
that have changed since the last full backup.
Advantage: differential backups simplify the
restore process.
Disadvantage: differential backups use more tape,
because some of the same files are backed up
each day.
19
Scheduling
All backup products let you create a backup job and execute it
immediately.
The key to automating a backup routine is being able to
schedule jobs to execute unattended.
Scheduled jobs can run when the office is closed and the
network is idle.
Not all of the backup programs supplied with operating systems
or designed for stand-alone computers will support scheduling,
but all network backup software products do.
Backup programs use various methods to automatically execute
backup jobs.
You specify whether you want to execute the job once or
repeatedly at a specified time each day, week, or month.
After creating a logical sequence of backup jobs that execute by
themselves at regular intervals, you only need to change the
tape in the drive each day.
20
The Schedule Job Dialog Box in the
Windows 2000 Backup Program
21
Logging and Cataloging
Most backup software products can maintain a log of
the backup process as it occurs.
You can often specify a level of detail for the log.
You should periodically check the log, which tells you
When selected files are skipped for any reason
When errors occur on either the backup drive or one of the
computers involved in the backup process
Backup software programs also catalog the files they
back up, which facilitates the process of restoring
files later.
The catalog is a list of every file that the software has
backed up during each job.
To restore files from the backup medium, you browse
through the catalog and select the files, directories, or drives
that you want to restore.
22
Media Rotation
Using new tapes for every backup job and storing them all
permanently can become extremely expensive.
It is more common to reuse backup tapes.
To reuse tapes properly, you must carefully plan your media
rotation scheme.
The Grandfather-Father-Son media rotation scheme refers to
backup jobs that run monthly, weekly, and daily, and it requires
you to maintain
A set of tapes for daily jobs, which you reuse every week
A set of weekly tapes, which you reuse every month
A set of monthly tapes, which you reuse every year
When the software program implements the rotation scheme, it
Provides a basic schedule for the jobs
Tells you what name to write on each tape as you use it
Tells you which tape to put in the drive for each job
23
Restoring
You must perform periodic test restores from
your backup tapes or other media to ensure that
you can recover any lost data.
Even if all your jobs are completed successfully and
your log files show that all of your data has been
backed up, there is no better test of a backup system
than an actual restore.
Most of the restore jobs you will perform will be
restoring only one or a few files that a user has
deleted.
A backup program with a database that lets you search
for a specific file makes your job much easier and
enables you to restore any file in minutes.
24
The Restore Dialog Box in the
Windows 2000 Backup Program
25
Network Backup Functions
Choose a backup software product that is designed for
network use.
A network backup software product differs from an
application designed for stand-alone systems in that the
network product can back up other computers on the
network.
A fully functional network backup product can back up
drives anywhere on the network, plus important operating
system features on other computers, such as the
Windows Registry and directory service databases.
Network backup products often have optional add-on
components that let you perform specialized backup tasks,
such as backing up live databases or computers running
other operating systems.
26
What Is a Virus?
A virus is a software routine that is deliberately designed
to attach itself to another piece of software on a
computer, perform some preprogrammed activity, and
spread to other computers on the network.
The worst types of viruses are engineered to irretrievably destroy
all or part of the data stored on the computer by wiping out hard
drives.
Potentially damaging programs such as viruses, Trojan horses, and
worms can find their way onto a network through file downloads,
e-mails, or even removable disks.
Like biological viruses, computer viruses are designed to
replicate themselves by infecting other pieces of software.
A virus on an infected removable disk can migrate to the
computer’s hard drive and infect the code on the hard
drive.
27
How Viruses Can Spread Throughout
a Network
28
Virus Types
Boot sector viruses
Executable file viruses
Polymorphic viruses
Stealth viruses
Macro viruses
Worms
Trojan horses
29
Preventing Virus Infections
All users should be wary of removable disks from outside
sources and particularly of files attached to e-mail
messages.
You should use antivirus software products to protect
individual computers.
A virus scanner works by examining files and searching for
specific code signatures that are peculiar to certain
viruses.
The scanner has a library of virus definitions that it uses to identify
viruses.
To keep your computers fully protected, you must update the virus
signatures for your program on a regular basis.
Antivirus programs designed for use on networks do not
provide greater protection against viruses, but they
simplify the process of implementing the protection.
30
Major Updates
Even a computer with a relatively simple
configuration can have many different software
components that are regularly updated.
Years ago, operating systems manufacturers would
release many different software patches, each
addressing a specific issue.
Now manufacturers release groups of updates in a
single package.
This practice was pioneered by Microsoft with its Service
Pack releases for Microsoft Windows NT.
Each Service Pack release for a product contains a collection
of patches and updates, all of which are applied by one
installation program.
Because the various patches have all been tested together,
the operating system environment is consistent.
31
Patches
Between the releases of Service Packs or other major
software updates, manufacturers may also make
individual patches available.
A patch is usually a small fix that is designed to address a
highly specific problem.
In some cases, manufacturers recommend that you install
a patch only under certain conditions, such as when you
are using a particular combination of components or when
you are experiencing a specific error.
If your environment does not qualify, do not assume that you
should install the patch anyway, just to keep your software current.
Read all of the release documentation and carefully follow
the manufacturer’s instructions.
32
Software Upgrades and Updates
Software manufacturers typically release periodic
upgrades.
An update is usually a relatively minor release that
addresses specific issues or provides modest
enhancements.
An upgrade is a major release that provides new
features and capabilities.
In most cases, patches and updates are free, but you
must buy an upgrade.
The cumulative cost of the upgrade process can be
enormous.
If you do not need new features, it might not be
worth upgrading.
33
Chapter Summary
Backups
Magnetic tape is the most popular storage medium for
backups.
Backup software enables you to select the data you
want to back up and sends it to the device you use for
backups.
Daily backup jobs can be full backups, incremental
backups, or differential backups.
A good backup software program allows you to
schedule jobs to execute at any time.
Network backup software enables you to back up data
from computers anywhere on the network, and might
also provide optional features such as live database
backups.
34
Chapter Summary (Cont.)
Antivirus policies
Viruses are dangerous programs that can damage
the data on a computer and spread to the other
computers on a network.
To protect your network against viruses, you must
run antivirus software on every computer.
Patches and updates
Obtaining, evaluating, and deploying software
patches and updates is an important part of the
network administrator’s job.
Software upgrades are major undertakings that
can be extremely expensive and time-consuming.