Bài giảng Organizational behavior - Chapter 3: Developing Global Managers

Developing Global ManagersChapter ThreeAfter reading the material in this chapter, you should be able to:LO3.1 Describe a global mind-set, and explain how to build its three-component forms of capital.LO3.2 Identify and describe the nine cultural dimensions from the GLOBE project.LO3.3 Describe the differences between individualistic cultures and collectivist cultures.After reading the material in this chapter, you should be able to:LO3.4 Demonstrate your knowledge of the distinctions between high-context versus low-context cultures and monochronic versus polychronic cultures.LO3.5 Explain what the GLOBE project has taught us about leadership.LO3.6 Identify an OB trouble spot for each stage of the foreign assignment cycle.Cultural Influences on Organizational BehaviorEthnocentrismEthnocentrism belief that one’s native country, culture, language, and behavior are superior to all others.Becoming Cross-Culturally Competent Cultural intelligence ability to interpret ambiguous cross-cultural situations correctlyProject GLOBEGLOBE (Global Leadership and Organizational Behavior Effectiveness)attempt to develop an empirically based theory to describe, understand, and predict the impact of specific cultural variables on leadership and organizational processes and the effectiveness of these processesCountries Ranking Highest and Loweston the GLOBE Cultural DimensionsIndividualism versus CollectivismIndividualistic culture - characterized as “I” and “me” cultures, give priority to individual freedom and choiceCollectivist culture – oppositely called “we” and “us” cultures, rank shared goals higher than individual desires and goalsHigh-context cultures and Low-context culturesHigh-context cultures – rely heavily on situational cues for meaning when perceiving and communicating with othersLow-context cultures – written and spoken words carry the burden of shared meaningsCultural Perceptions of TimeMonochronic time revealed in the ordered, precise, schedule-driven use of public time that typifies and even caricatures efficient Northern Europeans and North AmericansPolychronic time seen in the multiple and cyclical activities and concurrent involvement with different people in Mediterranean, Latin American, and especially Arab cultures.Leadership Attributes Universally Liked and DislikedTable 3-2Preparing for a Foreign AssignmentExpatriate refers to anyone living and/or working outside their home countryThe Foreign Assignment CycleFigure 3-2Key Cross-Cultural Competencies