Abstract. When students begin to study at the university level they quickly discover
that the teaching and learning methods at the tertiary level are different from those
at high schools. Therefore, they need orientation as well as guidance in order to
get in step with the new environment. Mindful of the needs of new students of
the Faculty of English, Hanoi National University of Education, this study was
carried out to identify the needs the students regarding their study at the university
and to provide a source of information they’d find helpful in their study process
in the form of a student handbook. Surveys were presented to 135 freshmen &
sophomores in order to ascertain what study skills they felt were necessary as well
as what information they’d like to see included in a student handbook. Based on the
results of this survey, an initial handbook was designed which covers five academic
issues.
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JOURNAL OF SCIENCE OF HNUE
2013, Vol. 58, No. 6B, pp. 27-32
This paper is available online at
INITIAL IDEAS ON A HANDBOOK FOR STUDENTS
AT THE FACULTY OF ENGLISH – HANOI UNIVERSITY OF EDUCATION
Nguyen Thi Hoang My and Nguyen Thi Minh Thanh
Faculty of English, Hanoi National University of Education
Abstract.When students begin to study at the university level they quickly discover
that the teaching and learning methods at the tertiary level are different from those
at high schools. Therefore, they need orientation as well as guidance in order to
get in step with the new environment. Mindful of the needs of new students of
the Faculty of English, Hanoi National University of Education, this study was
carried out to identify the needs the students regarding their study at the university
and to provide a source of information they’d find helpful in their study process
in the form of a student handbook. Surveys were presented to 135 freshmen &
sophomores in order to ascertain what study skills they felt were necessary as well
as what information they’d like to see included in a student handbook. Based on the
results of this survey, an initial handbook was designed which covers five academic
issues.
Keywords: Faculty of English, Hanoi National University of Education, handbook.
1. Introduction
Diana L.V.Berkhom (2009) wrote that few university students received any advice
from lecturers, tutors or counselors on what they could expect when making the transition
from high school to university study. Students had learned how to cope with their previous
academic environment and had adopted skills appropriate to the setting. However, to
succeed at the university level, new tactics are needed.
HNUE issues a free handbook to each freshman at the beginning of the year and
the information provided is quite useful. However, when it comes to classroom study,
students oftentimes feel disoriented and do not quickly discover a suitable study strategy
to improve their performance. Feeling that it would be useful for newcomers at Faculty of
English to have a handbook that was designed especially for them, the authors conducted
this research in order to help them get back on track.
Received July 21, 2013. Accepted September 15, 2013.
Contact Nguyễn Thị HoàngMy and Nguyễn Thị Minh Thanh, e-mail address: my-nguyen3011@yahoo.com
/ minhthanhak9@gmail.com
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Nguyen Thi Hoang My and Nguyen Thi Minh Thanh
2. Content
2.1. Theoretical background
2.1.1. What is a handbook?
Wikipedia defines the term ‘handbook’ as ‘a type of reference work, or other
collection of instructions that is intended to provide ready reference’. Handbooks may
deal with one or several topics at a time, and they should be easy to consult and provide
ready answers. Also, handbooks are a kind of book that provides specific insights and
instructions on a specific field or subject. There are many definitions of ‘handbook’ but
they all agree that a handbook should be portable and concise.
2.1.2. What is a student handbook?
A ‘student handbook’ can be understood to mean a small book which includes
up-to-date information about study and life at the university that is of practical use to
students.
2.1.3. Use of Handbook
Due to the simplistic nature of a student handbook, its not difficult to see how it
should function.
- First, a student handbook should provide students with information they need and
would like to find quickly.
- Second, a student handbook should be a ready reference tool that students can
refer to when they have a question about something at the university.
- Third, a student handbook should contain advice and suggestions related to study
and social life.
2.1.4. Aspects covered in a student handbook
As stated, a student handbook is the place where students can find instructions,
information and answers to their questions. A student handbook should therefore cover
a multitude of topics, all of which are closely related to students’ needs. These are as
follows:
- General information of the department (history, location, staff members),
major courses (credit system, name of the course/class) and extra-curricular activities
(department/faculty clubs, periodic activities)
- Achieving academic success (Study skills, goal setting, group-work strategies,
time management)
- Socializing (getting to know people, living in a diverse social setting)
- Aiming for lifelong success (vision, critical thinking, values)
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Initial ideas on a handbook for students at the Faculty of English - Hanoi University of Education
2.2. The study
2.2.1. Aims
Because it is felt that a handbook would be of great benefit to the students of the
Faculty of English, Hanoi National University of Education, this study, was carried out
to investigate the needs of students during their studies at the university and to make
available a source of information in the form of a student handbook that would be helpful
to the students in their study process.
2.2.2. Participants
Participating in this study were 135 freshmen & sophomores. They have been
studying at university for less than one or two years, which means that they may still
be adapting to the university environment. It’s thought that a student handbook would be
of more useful to underclassmen than upperclassmen.
2.2.3. Scope
Due to the limited scope of this initial research paper and due to time constraints,
the authors were unable cover every aspect of university student life and their activities at
the university. We did attempt to carry out research on the following points:
Focus: Five ‘academic’ categories chosen the surveyed freshmen and sophomores
at Faculty of English, Hanoi National University of Education (HNUE).
Audience: Freshmen and sophomores at the Faculty of English, HNUE, all of
whom have been lacking academic information.
2.2.4. Instruments and Procedure
A survey was given to 135 freshmen and sophmores in order to ascertain their
level of self-awareness regarding their personal study skills as well as what they would
expect to see in a student handbook. The survey consisted of two parts. In the first part,
students were asked to agree or disagree with five statements related to their study skills.
In the second part, students were to choose five academic issues they would like to see
thoroughly covered in a student handbook.
After the students’ academic needs were assessed, the five most common were
chosen to be included in the handbook. Information about these issues was then obtained
from different sources.
2.3. Findings
2.3.1. Students’ self-awareness of study skills
As can be seen in Figure 1, most students are not confident about their study skills
with 80% of the students disagreeing with the statement “I am confident that I have good
skills to be successful in my study.”
However, most of the students claim that they are aware of what it is to develop
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Nguyen Thi Hoang My and Nguyen Thi Minh Thanh
Figure 1. Students’ Confidence in Study Skills
Figure 2. Students’ Awareness of Developing Study Skills
study skills and they know what skills they need to have in order to succeed.
Figure 3. Students’ Awareness of Skills to Develop
When asked whether they wanted to learn more about study skills, almost all
students gave a positive response.
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Initial ideas on a handbook for students at the Faculty of English - Hanoi University of Education
Overall, the responses given in the questionnaire indicate that students feel that if
there was a student handbook they would do better in their studies.
2.3.2. Academic issues to include in the handbook
Figure 4. Academic Issues to Include
As shown in Figure 4, the five most important issues to the students are:
+ Time management
+ Learning to learn
+ How to survive exams
+ Remembering strategies
+ Developing group work skill
When asked whether they wanted the handbook to be in print or online, most of the
students (77
The results of the questionnaire above form the basis for the next step – designing
the handbook.
2.4. Result – The handbook
After spending a large amount of time looking at handbooks that now exist, the
authors decided that the book titled “A Student Handbook for Dummies” would be most
useful because it present information on five academic issues compiled from a variety of
sources such as books on study skills, handbooks of other universities and the Internet.
Each issue is presented with illustrations, pictures, diagrams, or mind maps. It also
proposes that the information be brief and the presentation be clear and eye-catching so
that students will want to read it and find it easy to navigate.
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Nguyen Thi Hoang My and Nguyen Thi Minh Thanh
3. Conclusion
1. Recapitulation
Having investigated the use, content and scope of currently used university
handbooks, the authors came to realize the importance of having a handbook that would
specifically serve English major students. After analyzing the surveys and learning of
the students’ wants and needs, and compiling facts along with tips from several trusted
sources, the first draft of an English major handbook was established, covering the five
topics thought to be most important by the students.
2. Limitations
In spite of all of the efforts made, there are several limitations of this research. First,
as already stated, due to time and scope limits, only the five most requested topics were
included, and that is certainly not enough to present a handbook that would be able to get
English major students’ studying process going well. Second, only 135 students took part
in the survey and there was no teacher input. Naturally, teachers value their opinions and
input quite highly, and this was not included.
3. Suggestions for further research
The scope of this initial handbook is rather narrow, covering only five academic
issues. Further research is needed before a more comprehensive handbook can be created.
In addition, the process of designing a handbook could involve teachers and more students.
It is also now a good idea to investigate students’ reactions to the use of this initial
handbook in order to improve the design and application of the handbook.
REFERENCES
[1] Blerkom, D. L. V., 2009. College Study Skills: Becoming a Strategic Learner, 6th
edition. Wadsworth Cengage Learning.
[2] Wikipedia, retrieved []
[3] International Student Handbook (North Park University - International Office),
retrieved
[4] Author, 2013. Appendix 1: Questionnaire on academic needs of students at foe –
HNUE; Appendix 2: student handbook (sample, clipped version). Faculty of English,
Hanoi National University of Education
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