Bài giảng môn Organizational Behavior - Chapter 1: What Is Organizational Behavior?

What IsOrganizationalBehavior?Chapter 1What is Organizational Behavior?A field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizationsBuying the TextbookAside from your local bookstore, the book is available on AmazonThere is a Kindle versionDoes OB Matter?Do firms who do a good job managing OB concepts become more profitable as a result? Does OB Matter?The resource-based view of the firmDoes OB Matter?Does OB Matter?RetentionSales/employeeMarket valueProfitabilitySo What’s So Hard?The Rule of 1/8:“One must bear in mind that 1/2 of organizations won’t believe the connection between how they manage their people and the profits they earn. 1/2 of those who do see the connection will do what many organizations have done--try to make a single change to solve their problems, not realizing that the effective management of people requires a more comprehensive and systematic approach. Of the firms that make comprehensive changes, probably only about 1/2 will persist with their practices long enough to actually derive economic benefits.”How Do We Know Things About OB?Where does the knowledge in this textbook come from?Understanding that requires an understanding of how we know things, in generalHow Do We Know Things about OB?Methods of KnowingExperienceIntuitionAuthorityScienceWhat are the benefits of the last one, relative to the other three?How Do We Know Things about OB?Scientific methodHow Do We Know Things about OB?TheoryA collection of assertions (both verbal and symbolic) that specify how and why variables are related, as well as the conditions in which they should (and should not) be relatedHow Do We Know Things about OB?To test our theory we gather data on the variables included in our hypothesesWe then use variants of the correlation coefficient to test hypotheses, to see if they verify our theoryHow Do We Know Things about OB?The correlationPerfect positive relationship: 1Perfect negative relationship: -1Strength of the correlation inferred from judging the compactness of a scatterplot of the X-Y valuesMore compact = stronger correlationLess compact = weaker correlationThe CorrelationThe CorrelationThe CorrelationThe CorrelationImportant DisclaimerCorrelation does not prove causationProving causation requires:CorrelationTemporal precedenceElimination of alternative explanationsHow Do We Know Things about OB?The correlations from multiple studies get averaged together using a technique called meta-analysisMeta-analyses can then form the foundation for evidence-based management--the use of scientific findings to inform management education and practice