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Learning Outcomes (cont.) 13.1 Explain the purpose of the telecommunications equipment commonly found in the medical office. 13.2 Relate the five Cs of effective communication to telephone communication skills. 13.3. Define the following terms involved in making a good impression on the telephone: telephone etiquette, pitch, pronunciation, enun...

53 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 723 | Lượt tải: 0

Learning Outcomes 12.1 Explain the importance of the appointment book in maintaining the schedule in the medical office. 12.2 Identify common scheduling abbreviations. 12.3 Identify different types of appointment scheduling systems. 12.4 Discuss ways to arrange appointments for patients.

46 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 663 | Lượt tải: 0

Learning Outcomes (cont.) 12.1 List four medical mistakes that will be greatly decreased through the use of EHR. 12.2 Differentiate among electronic medical records, electronic health records, and personal health records 12.3 Contrast the advantages and disadvantages  of electronic health records

34 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 701 | Lượt tải: 0

Learning Outcomes 12.1 Discuss the importance of first aid during a medical emergency. 12.2 Describe the purpose of the emergency medical services (EMS) system and explain how to contact it. 12.3 List items found on a crash cart or first-aid tray. 12.4 List general guidelines to follow in emergencies.

62 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 751 | Lượt tải: 0

Learning Outcomes (cont.) 11.1 Explain the importance of patient medical records. 11.2 Identify the documents that comprise a patient medical record. 11.3 Compare SOMR, POMR, SOAP, and CHEDDAR medical record formats. 11.4 Identify the six Cs of charting, giving an example of each.

51 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 918 | Lượt tải: 0

Learning Outcomes 11.1 Explain the importance of communication skills. 11.2 Explain how to manage incoming telephone calls. 11.3 Describe how the Health Insurance Portability andAccountability Act (HIPAA) applies to telephonecommunications. 11.4 Describe the procedure for calling a new prescription or prescription renewal into a pharmacy.

59 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 731 | Lượt tải: 0

Learning Outcomes 11.1 Explain how medical assistants might assist with some forms of physical therapy. 11.2 Describe ways to test joint mobility, muscle strength, gait, and posture. 11.3 Discuss the benefits of cold and heat therapies. 11.4 List contraindications to cold and heat therapies. 11.5 Identify various cold and heat therapies.

45 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 757 | Lượt tải: 0

Learning Outcomes (cont.) 10.1 Explain why well-written documents are important to the image of the medical practice. 10.2 Describe the types of document supplies that will be  used in a medical office. 10.3 Outline the general guidelines to effective writing. 10.4 List and explain the purpose of different types of  documents used in a medic...

56 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 780 | Lượt tải: 0

Learning Outcomes 10.1 Describe the equipment and supplies needed for filing medical records. 10.2 List and describe the various types of filingsystems. 10.3 Discuss the benefits of each type of system. 10.4 Discuss the advantages of color coding the files. 10.5 Explain how to set up and use a tickler file.

57 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 819 | Lượt tải: 0

Learning Outcomes 10.1 Define the medical assistant’s role in minor surgical procedures. 10.2 Describe types of wounds and explain how they heal. 10.3 Describe special surgical procedures performed in an office setting. 10.4 List the instruments used in minor surgery and describe their functions.

47 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 722 | Lượt tải: 0