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Learning Outcomes 14.1 Identify the benefits of patient education. 14.2 Explain the role of the medical assistant in patient education. 14.3 Discuss factors that affect teaching and learning. 14.4 Describe patient education materials used in the medical office.

43 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 794 | Lượt tải: 0

Learning Outcomes (cont.) 14.1 Identify the benefits of patient education and the medical assistant’s role in providing education. 14.2 Describe factors that affect learning and teaching. 14.3 Implement teaching techniques. 14.4 Choose reliable patient education materials used in the medical office.

46 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 752 | Lượt tải: 0

Learning Outcomes 14.1 Describe the purpose of the physician’s office laboratory. 14.2 List the medical assistant’s duties in the physician’s office laboratory. 14.3 Identify important pieces of laboratory equipment. 14.4 Operate a microscope.

53 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 815 | Lượt tải: 0

Learning Outcomes 13.1 Explain CAM. 13.2 Distinguish between complementary and alternative medicine and conventional medicine. 13.3 Summarize how CAM and conventional medicine are used together. 13.4 Identify various types of complementary and alternative medicine.

46 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 947 | Lượt tải: 0

Learning Outcomes 13.1 Identify the elements that are important in a patient reception area. 13.2 Discuss ways to determine what furniture is necessary for a patient reception area and how it should be arranged. 13.3 List the housekeeping tasks and equipment needed for this area of the office.

37 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 753 | Lượt tải: 0

Learning Outcomes (cont.) 13.1 Explain the purpose of the telecommunications equipment commonly found in the medical office. 13.2 Relate the five Cs of effective communication to telephone communication skills. 13.3. Define the following terms involved in making a good impression on the telephone: telephone etiquette, pitch, pronunciation, enun...

53 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 820 | Lượt tải: 0

Learning Outcomes 12.1 Explain the importance of the appointment book in maintaining the schedule in the medical office. 12.2 Identify common scheduling abbreviations. 12.3 Identify different types of appointment scheduling systems. 12.4 Discuss ways to arrange appointments for patients.

46 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 756 | Lượt tải: 0

Learning Outcomes (cont.) 12.1 List four medical mistakes that will be greatly decreased through the use of EHR. 12.2 Differentiate among electronic medical records, electronic health records, and personal health records 12.3 Contrast the advantages and disadvantages  of electronic health records

34 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 810 | Lượt tải: 0

Learning Outcomes 12.1 Discuss the importance of first aid during a medical emergency. 12.2 Describe the purpose of the emergency medical services (EMS) system and explain how to contact it. 12.3 List items found on a crash cart or first-aid tray. 12.4 List general guidelines to follow in emergencies.

62 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 897 | Lượt tải: 0

Learning Outcomes (cont.) 11.1 Explain the importance of patient medical records. 11.2 Identify the documents that comprise a patient medical record. 11.3 Compare SOMR, POMR, SOAP, and CHEDDAR medical record formats. 11.4 Identify the six Cs of charting, giving an example of each.

51 trang | Chia sẻ: nguyenlinh90 | Ngày: 22/07/2019 | Lượt xem: 1031 | Lượt tải: 0