TimTaiLieu.vn - Tài liệu, ebook, giáo trình, đồ án, luận văn

Objectives 11-1 Explain how to manage incoming telephone calls. 11-2 Explain the importance of communication skills. 11-3 Compare the types of calls the medical assistant handles with those the physician or other staff members handle. 11-4 Describe how to handle various types of incoming calls from patients and from others. 11-5 Discuss the im...

34 trang | Chia sẻ: nguyenlinh90 | Ngày: 20/07/2019 | Lượt xem: 729 | Lượt tải: 0

Objectives 10-1 Describe the equipment and supplies needed for filing medical records. 10-2 List and describe the various types of filing systems. 10-3 Discuss the benefits of each type of system. 10-4 Discuss the advantages of color coding the files. 10-5 Explain how to set up and use a tickler file.

34 trang | Chia sẻ: nguyenlinh90 | Ngày: 20/07/2019 | Lượt xem: 766 | Lượt tải: 0

Objectives 9-1 Explain the purpose of compiling patient medical records. 9-2 Describe the contents of patient record forms. 9-3 Describe how to create and maintain a patient record. 9-4 Identify and describe common approaches to documenting information in medical records.

34 trang | Chia sẻ: nguyenlinh90 | Ngày: 20/07/2019 | Lượt xem: 726 | Lượt tải: 0

Objectives 8-1 Give examples of vital, incidental, and periodic supplies used in a typical medical office. 8-2 Describe how to store administrative and clinical supplies. 8-3 Implement a system for tracking the inventory of supplies. 8-4 Schedule inventories and ordering times to maximize office efficiency.

29 trang | Chia sẻ: nguyenlinh90 | Ngày: 20/07/2019 | Lượt xem: 747 | Lượt tải: 0

Objectives 7-1 List the supplies necessary for creating and mailing professional-looking correspondence. 7-2 Identify the types of correspondence used in medical office communications. 7-3 Describe the parts of a letter and the different letter and punctuation styles. 7-4 Compose a business letter.

38 trang | Chia sẻ: nguyenlinh90 | Ngày: 20/07/2019 | Lượt xem: 736 | Lượt tải: 0

Objectives 6-1 List and describe common types of computers. 6-2 Identify computer hardware and software components and explain functions of each. 6-3 Describe the types of computer software commonly used in the medical office. 6-4 Discuss how to select computer equipment for the medical office.

36 trang | Chia sẻ: nguyenlinh90 | Ngày: 20/07/2019 | Lượt xem: 776 | Lượt tải: 0

Objectives 5-1 Describe the types of office equipment used in a medical practice. 5-2 Explain how each piece of office equipment is used. 5-3 List the steps in making purchasing decisions for office equipment. 5-4 Compare and contrast leasing and buying.

23 trang | Chia sẻ: nguyenlinh90 | Ngày: 20/07/2019 | Lượt xem: 816 | Lượt tải: 0

Objectives 4-1 Identify elements of the communication circle. 4-2 Give examples of positive and negative communication. 4-3 List ways to improve listening and interpersonal skills. 4-4 Explain the difference between assertiveness and aggressiveness. 4-5 Give examples of effective communication strategies with patients in special circumstances.

39 trang | Chia sẻ: nguyenlinh90 | Ngày: 20/07/2019 | Lượt xem: 737 | Lượt tải: 0

Objectives 3-1 Define ethics, bioethics, and law. 3-2 Discuss the measures a medical practice must take to avoid malpractice claims. 3-3 Describe OSHA requirements for a medical office. 3-4 Describe procedures for handling an incident of exposure to hazardous materials.

48 trang | Chia sẻ: nguyenlinh90 | Ngày: 20/07/2019 | Lượt xem: 946 | Lượt tải: 0

Medical Specialties Approximately 22 major medical specialties exists Specialized medical care is driven by advances in diagnosing and treating various diseases

48 trang | Chia sẻ: nguyenlinh90 | Ngày: 20/07/2019 | Lượt xem: 785 | Lượt tải: 0