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Learning Objectives LO.1 Define the term performance management, distinguish between learning goals and performance outcome goals, and explain the three-step goal-setting process. LO.2 Identify the two basic functions of feedback, and specify at least three practical lessons from feedback research. LO.3 Define 360-degree feedback, and summarize ...

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 950 | Lượt tải: 0

Learning Objectives Explain cost-volume-profit (CVP) analysis, the CVP model, and the strategic role of CVP analysis Apply CVP analysis for breakeven planning Apply CVP analysis for profit planning Apply CVP analysis using activity-based costing (ABC)

45 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1000 | Lượt tải: 0

Learning Objectives LO 1 Discuss why it is critical for organizations to be responsive. LO 2 Describe the qualities of an organic organization structure LO 3 Identify strategies and dynamic organizational concepts that can improve and organization’s responsiveness LO 4 Explain how a firm can be both big and small LO 5 Summarize how firms organ...

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1049 | Lượt tải: 0

Voice over Internet Protocol (VoIP) Voice over Internet Protocol (VoIP) – allows you to send voice communications over the Internet and avoid the toll charges that you would normally receive from your long distance carrier Catching on quickly in the business world A little slower in the personal world Not everyone has high-speed in-home Interne...

14 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1006 | Lượt tải: 0

After reading the material in this chapter, you should be able to: LO9.1 Describe the five stages of Tuckman’s theory of group development. LO9.2 Contrast roles and norms, and specify four reasons norms are enforced in organizations. LO9.3 Describe four attributes of a team player LO9.4 Explain three ways to build trust and three ways to repai...

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 953 | Lượt tải: 0

Learning Objectives Explain the nature and purpose of contracts Describe the elements of a contract Distinguish applicability of common law of contracts and Art. 2 of the Uniform Commercial Code Identify non-contract obligations

22 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1169 | Lượt tải: 0

Intellectual Property Intellectual property – intangible creative work that is embodied in physical form Copyright – legal protection afforded an expression of an idea Fair Use Doctrine – may use copyrighted material in certain situations Pirated software – unauthorized sale of copyrighted software

16 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 914 | Lượt tải: 0

Learning Objectives Differentiate the various intellectual property rights: patent, copyright, and trademark Describe infringement and defenses Explain misappropriation theory and the importance of trade secrets Identify the elements a plaintiff must prove in unfair competition claims

24 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1057 | Lượt tải: 0

Learning Objectives Understand the strategic role of cost estimation Understand the six steps of cost estimation Apply and understand each of cost estimation methods: the high-low method and regression analysis Explain the implementation issues of the cost estimation methods

43 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1065 | Lượt tải: 0

Learning Objectives Understand . . . When observation studies are most useful. Distinctions between monitoring. nonbehavioral and behavioral activities Strengths of the observation approach in research design. Weaknesses of the observation approach in research design.

32 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1215 | Lượt tải: 0