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After reading the material in this chapter, you should be able to: LO11.1 Define the term conflict, distinguish between functional and dysfunctional conflict, and identify three desired outcomes of conflict. LO11.2 Define personality conflicts, and explain how they should be managed. LO11.3 Discuss the role of in-group thinking in intergroup co...

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 988 | Lượt tải: 0

Learning Objectives LO.1 Explain how a work group becomes a team. LO.2 Identify and describe four types of work teams. LO.3 Explain the model of effective work teams, and specify the two criteria of team effectiveness. LO.4 Identify five teamwork competencies team members need to possess. LO.5 Discuss why teams fail.

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1010 | Lượt tải: 0

Learning Objectives Explain elements of acceptance under common law and the UCC Determine how acceptance can be communicated, including by silence Determine when oral acceptance is effective

14 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 881 | Lượt tải: 0

Learning Objectives Define the decision-making process and identify the types of cost information relevant for decision making Use relevant cost analysis and strategic analysis to make special order decisions Use relevant cost analysis and strategic analysis in the make, lease, or buy decision Use relevant cost analysis and strategic analysis i...

45 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 904 | Lượt tải: 0

Learning Objectives Explain the elements of an offer under both the UCC and common law Distinguish advertisements from mere invitations to negotiate Describe circumstances for termination of an offer

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 844 | Lượt tải: 0

After reading the material in this chapter, you should be able to: LO10.1 Compare and contrast the rational model of decision making, Simon’s normative model, and the garbage can model LO10.2 Review the eight decision-making biases. LO10.3 Discuss the thrust of evidence-based decision making and its implementation principles. LO10.4 Describe t...

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 868 | Lượt tải: 0

Learning Objectives Understand . . . The process for selecting the appropriate and optimal communication approach. Factors affect participation in communication studies. Sources of error in communication studies and how to minimize them. Major advantages and disadvantages of the three communication approaches. Why an organization might outso...

28 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 995 | Lượt tải: 0

Learning Objectives LO 1 Discuss how companies use human resources management to gain competitive advantage. LO 2 Give reasons why companies recruit both internally and externally for new hires. LO 3 Identify various methods for selecting new employees. LO 4 Evaluate the importance of spending on training and development.

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 990 | Lượt tải: 0

Learning Objectives Describe the role of budgets in the overall management process Discuss the importance of strategy and its role in the master budgeting process Outline the budgeting process Prepare a master budget and explain the interrelationships among its supporting schedules

43 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 981 | Lượt tải: 0

Learning Objectives LO.1 Identify the four sociological criteria of a group, and discuss the impact of social networking on group dynamics. LO.2 Describe the five stages in Tuckman’s theory of group development, and discuss the threat of group decay. LO.3 Distinguish between role conflict and role ambiguity. LO.4 Contrast roles and norms, and s...

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 908 | Lượt tải: 0