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After reading the material in this chapter, you should be able to: LO14.1 Review trait theory research, and discuss the takeaways from both the trait and behavioral styles theories of leadership. LO14.2 Explain, according to Fiedler’s contingency model, how leadership style interacts with situational control, and discuss the takeaways from this m...

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1000 | Lượt tải: 0

Learning Objectives Explain concept of capacity List the classes of persons without capacity and the effect on a contract Describe the rights to disaffirm or ratify and duties of disaffirmance

16 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1023 | Lượt tải: 0

Learning Objectives LO 1 Discuss how teams can contribute to an organization’s effectiveness. LO 2 Distinguish the new team environment from that of traditional work groups. LO 3 Summarize how groups become teams. LO 4 Explain why groups sometimes fail. LO 5 Describe how to build an effective team. LO 6 List methods for managing a team’s rela...

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 963 | Lượt tải: 0

Learning Objectives Explain how to use target costing to facilitate strategic management Apply the theory of constraints (TOC) to strategic cost management Describe how life-cycle costing facilitates strategic management Outline the objectives and techniques of strategic pricing

49 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 923 | Lượt tải: 0

Learning Objectives Explain five doctrines that permit people to avoid their contracts because of the absence of real consent and identify elements: Misrepresentation Fraud Mistake Duress, and Undue influence

16 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 842 | Lượt tải: 0

Learning Objectives LO 1 Identify the kinds of behaviors managers need to motivate in people. LO 2 List principles for setting goals that motivate employees. LO 3 Summarize how to reward good performance effectively. LO 4 Describe the key beliefs that affect peoples’ motivation.

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1017 | Lượt tải: 0

Learning Objectives LO.1 Define the term conflict, and put the three metaphors of conflict into proper perspective for the workplace. LO.2 Distinguish between functional and dysfunctional conflict, and discuss why people avoid conflict. LO.3 List six antecedents of conflict, and identify the desired outcomes of conflict. LO.4 Define personality...

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 939 | Lượt tải: 0

After reading the material in this chapter, you should be able to: LO13.1 Name five “soft” and four “hard” influence tactics and summarize Cialdini’s principles of influence and persuasion. LO13.2 Identify and briefly describe French and Raven’s five bases of power. LO13.3 Define the term empowerment and explain how to make it succeed

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 925 | Lượt tải: 0

Learning Objectives Understand. The link forged between the management dilemma and the communication instrument by the management-research question hierarchy. The influence of the communication method on instrument design. The three general classes of information and what each contributes to the instrument.

40 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 885 | Lượt tải: 0

Learning Objectives LO.1 Compare and contrast the rational model of decision making, Simon’s normative model, and the garbage can model. LO.2 Discuss eight decision-making biases. LO.3 Discuss the thrust of evidence-based decision making and its implementation principles. LO.4 Explain the model of decision-making styles. LO.5 Explain the model...

15 trang | Chia sẻ: baothanh01 | Ngày: 12/10/2018 | Lượt xem: 1067 | Lượt tải: 0